Services provided to clients of financial institutions
Features that improve the efficient operation of financial institutions
Emily is an artificial intelligence-based robot consultant that provides personalized sales automation to financial institutions and their customers. Emily’s automation extends to a knowledge-based, self-service, expert chat help desk and behavioural, targeted marketing as well as product development based on deep analytics.
Customers require personalized, high-priority professional support across various platforms, 24 hours a day. Compliance with these requirements – especially in case of sales – is of paramount importance to all financial institutions. This expectation requires financial institutions to invest in a large number of working hours by professional staff. This investment can be significantly reduced and the quality of service may be improved by the automation provided by Emily.